Care Quality Commission publishes guide on new standards for NHS hospitals

The Care Quality Commission (CQC), organisation responsible for the licencing and monitoring of health and adult social care providers, has been introducing new standards of quality and safety across England since April 2010 – with NHS hospitals being the first to enter the new regulatory scheme. The five new standards for NHS  hospitals are:

1. You can expect to be involved and told what’s happening at every stage of your care
2. You can expect care, treatment and support which meets your needs
3. You can expect to be safe
4. You can expect to be cared for by quality staff
5. You can expect your hospital to constantly check the quality of your care

CQC has recently published a guide detailing what the new standards mean to service users.

View the guide

Paper versions are also available by calling 0870 240 7535.